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Privacy Policy

Effective Date: 11th June 2024

 

Wilson Mediation ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our mediation services in the United Kingdom.

 

Information We Collect:
 

  • Personal Information: We may collect personal information from you, including but not limited to, your name, contact details (e.g., address, email address, phone number), and other information you provide during the mediation process.

  • Payment Information: If applicable, we may collect payment information, such as credit card details, to process payments for our services.

  • Communications: We may collect information from your communications with us, including emails, letters, or other correspondence.
     

How We Use Your Information:
 

  • Provision of Services: We use your personal information to provide mediation services, including scheduling sessions, facilitating communication between parties, and drafting settlement agreements.

  • Communication: We may use your contact information to communicate with you about your mediation case, provide updates, and respond to inquiries.

  • Payment Processing: If applicable, we use payment information to process payments for our services.

  • Legal Obligations: We may use your information to comply with legal obligations, such as responding to legal requests or fulfilling regulatory requirements.


Disclosure of Your Information:
 

  • Third-Party Service Providers: We may disclose your personal information to third party service providers who assist us in providing mediation services, such as mediators, legal advisors, and administrative support staff. WILSON MEDIATION, HOE MOOR, DODWELL LANE, BURSLEDON, HAMPSHIRE, SO31 1AB.

  • Legal Requirements: We may disclose your information in response to legal requests, court orders, or government inquiries, or to protect the rights, property, or safety of our business, clients, or others.

  • Consent: We may disclose your information with your consent or as otherwise permitted by applicable law.

 

Data Security:

 

  • We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

  • Despite our efforts to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Retention of Your Information:

 

  • We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
     

Your Rights:

  • You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

  • Please note that we may need to retain certain information for record-keeping purposes or to comply with legal obligations.

 

Changes to this Privacy Policy:

 

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication.

 

Contact Us:

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at nigel@wilsonmediation.co.uk

 

By engaging our mediation services, you consent to the collection, use, an disclosure of your personal information as described in this Privacy Policy.

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